When submitting work digitally to the ABGA office, whether via email or abga.org/contact, you will receive a confirmation of receipt within one business day.
If you do not get a confirmation within this timeframe, please contact the ABGA office before resubmitting. Duplicate submissions may delay your work order.
To prevent delays, ensure all forms are fully completed, and you are using updated forms. Incomplete, incorrect, or illegible forms may be subject to a $25 correction fee per rule 210 B.
You can find all forms here: abga.org/forms
If you have not received your certificate(s):
Check your email for a Request for Information (RFI).
Keep an eye on your Spam/Junk folder and add all emails from the abga.org domain to your safe sender list to ensure delivery to your main inbox.
Look up "how to add a domain to safe sender list + your email provider name" online if you need assistance adding us to your safe sender list.
If you receive an RFI from an ABGA registrar via email, reply directly to that registrar's email. Avoid emailing mail@abga.org.
RFI's are held for 90 days. If we do not receive a response to an RFI after 90 days, your work order will be cancelled and a $5 cancellation fee will apply.
